Account & Data Deletion Request

1. Delete it yourself in the app or on the web (recommended)

If you can sign in, you can delete immediately in the app or on the web. There is no need to wait for a reply to an inquiry.

• WebSign in → Account → Delete account
• iOS · Android appCredits tab → Account → Delete account

Delete my account on the web

2. If you cannot sign in — request by email

If you have already removed the app or cannot sign in, email enquiry@rimikimi.com with the email address you signed up with and ask for deletion. After verifying your identity, we process the request within 7 business days and reply with the result.

3. What gets deleted

When you delete your account, the items below are deleted from Justin's servers. Before deleting, the deletion screen in the app and on the web shows the actual count for your account.

• Uploaded product photos (original files)Deleted
• Generated previews · exported images (files)Deleted
• Text read from your photos · label information check recordsDeleted
• Projects · saved backgroundsDeleted
• Credit balance and usage historyDeleted (balance forfeited)
• Store purchase records (Justin's copy)Deleted
• AI processing consent recordsDeleted
• Account (sign-in information)Deleted

Deletion cannot be undone. Any remaining credits are lost with it and cannot be restored. If you want to check whether a refund is possible first, contact us before deleting.

4. What remains after deletion

• Nothing remains on Justin's servers. The items above are deleted together with your account.
• If you made purchases in the app, Apple · Google keep those receipts. They are subject to each store's policies and each country's tax laws, and Justin has no authority to delete those records. To delete your store purchase history, you need to ask Apple · Google directly.
• Emails exchanged with customer support remain in our mailbox. If you want them deleted too, say so in your request email.

5. What is deleted automatically even if you keep your account

Even if you keep your account, a daily automatic cleanup job deletes files past their retention period. The current periods are 30 days for uploaded originals · 30 days for preview variants · 365 days for exported images, and the text records read from your photos are deleted together with the originals. You can check the values currently in effect on the account screen after signing in.

6. Contact

Privacy questions · access · correction · deletion requests: enquiry@rimikimi.com
Business name 리미키미 (rimikimi) · Representative 최지훈 · Korean business registration no. 247-01-03603